Support Services

We offer a diversity of different support functions and services. These range from Time & Material activities, on an as-required basis through to comprehensive Full System Support contracts, covering multiple sites and including a variety of guaranteed response levels. Contact our sales team for more information.

Spam Solutions

Fruition are an associate of MessageLabs who provide a managed service to protect the integrity of our clients business critical email communications. Through MessageLabs we are able to offer an Anti-Virus, Anti-Spam and Pornographic Image Filtering Service for an annual fee.

The MessageLabs anti virus service uses multiple scanners and heuristic analysis to detect and stop all email borne viruses. Virus infected email are stored for 30 days and notifications are auto-generated to sender and administrator.
The MessageLabs anti spam service uses a combination of customer configurable blacklists and whitelists, heuristic technology and statistical analysis to identify and re-route spam before it reaches you. The service has been independently rated as the most effective available, achieving an accuracy level in excess of 96% by PC magazine.
The MessageLabs porn filtering service uses image composition analysis to detect pornographic images. The service is flexible enough to allow for different sensitivity settings and routing options depending on company policy. Emails containing suspect images can either be tagged, sent or copied to a nominated system administrator or deleted. It identifies Pornography both entering and leaving an organisation.
MessageLabs will assess your email traffic for FREE for one week and issue you a comprehensive report. Please contact our Sales Team for further information.