Help Desk

 

Fruition provide a wide range of IT support services and can deliver cost effective, efficient and professionally tailored programmes to customers. These include fixed price, remote and on-site service level agreements. We can offer next business day, 8 hour and 4 hour guaranteed response and up to 24/7 coverage within our support services.

Whilst the Cloud is clearly revolutionising the way businesses use IT, there still remains the need to cater for those not yet in the Cloud and who use more traditional IT practices. Fruition retain a number of strategic partnerships with various IT vendors including Hewlett Packard, Fujitsu and Symantec. This allows us to provide and support on-premise server infrastructures and traditional IT frameworks.

 

The convergence of IT and telecoms technology is still a challenge for many business users and therefore Fruition are able to act as a one-stop-shop for both. We are resellers of a wide range of BT products including analogue and digital lines, broadband and leased line and we remain partners for both Mitel and Gigaset telephone solutions.

Fruition has been providing IT support services to South Coast based SMEs since 1998. In computing terms a great deal has changed since then and this has provided Fruition with a great deal of experience. We view ourselves in today’s business world as a high level Customer Service organisation who happen to work in the IT arena.